At USA SELL PRO, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return if:

• The item is defective, damaged, or incorrect
• The product is unused and in its original packaging
• The request is made within 30 days of delivery

2. Non-Returnable Items

The following items are not eligible for return:

• Digital products or downloadable content
• Customized or personalized items
• Clearance or final sale items
• Products damaged due to misuse or negligence

3. Refund Process

Once your return is received and inspected:

• We will notify you via email regarding the approval or rejection
• If approved, your refund will be processed within 7–10 business days
• Refunds will be issued to the original payment method (Visa, MasterCard, etc.)

4. Exchange Policy

If you prefer an exchange instead of a refund:

• Contact our support team with your order details
• Exchanges are subject to product availability
• Shipping costs for exchanges may apply

5. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item was defective or incorrect
• We recommend using a trackable shipping service for returns

6. How to Initiate a Return

To start a return or refund request, please contact us.